This job has been expired
| Position Description |
| Job Title: |
Front Desk Officer |
| Reports To: |
People & Culture Coordinator |
| Supervises: |
Direct : |
Indirect: |
|
Driver |
|
|
|
| Interacts/Interfaces with: |
Internal: |
External: |
| All staff |
Visitors |
| Job Purpose |
Responsible for providing efficient customer service to RAHU visitors, clients, partners and staff and visitors at RAHU. The role is also responsible for maintenance of a clean and hygienic environment. |
| Responsibilities |
- Provide answers to visitors’ inquiries about the organization and its services.
- Coordinate activities around the front desk/reception premise.
- Direct visitors and clients/customers to their desired destinations in the office.
- Sort and handle mail messages whether incoming or outgoing.
- Answer incoming calls on multi-line telephones.
- File and keep record of activities in the office for easy retrieval and review when due, and sending to the relevant department personnel.
- Schedule and confirm appointments.
- Maintain company’s event calendars. He or she keeps in records all events to hold in the organization and notifies respective departments when due.
- Where necessary, inform relevant staff of visitors’ arrivals and/or cancellations of appointments
- Responsible for maintaining a clean and safe reception area; keep it tidy at all times.
|
| Person Specification |
| Education, Training, Skills & Experience |
Qualifications
Competency
- Excellent verbal and written communication skills
- Good customer service
- Team player
- Good time keeper
|
Send your CV and Application Letter to hr@reachahandug.org and admin@reachahandug.org with the subject; Front Desk Officer Application. Deadline 10th April, 2026. In the application, state the year in which you trained as a peer educator.
