- KEY RESPONSIBILITIES:
- Timely processing of inward and outward RTGs related transactions including URA, EAPS, UMEME to customer’s accounts as per approved system limits and laid down procedures.
- Monitoring all RTGS transactions on hold and unauthorized transactions to ensure timely completion of transaction exceptions.
- Monitoring all Clearing and RTGs reconciliations to ensure timely closure of outstanding items in related suspense accounts.
- Accurate authorization of remittance transactions in RTGS, SWIFT and Hot scan to avoid regulatory penalties.
- Accurate & timely processing of transactions in T24, mobile portals, sybrin, Direct credit engine & Sopra systems to mitigate against frauds and losses to the bank.
- Timely preparation and submission of both internal & regulatory reports to stakeholders as per set frequency ie NPSM, Telecom returns, operational payment statistics, RCSA & contingency returns.
- Ensure timely actioning of URA 3rd party agency notices to avoid regulatory fines.
- Monitoring instant card printing to ensure timely delivery to branches
- Close monitoring of BOU running balances to ensure that all accounts are sufficiently funded before approving payments in swift & RTGS.
- Drive a high performance and career development culture through offering leadership, coaching, mentoring and routine staff performance assessments.
- Develop and maintain up-to-date procedures and guidelines for processing transactions in the unit and implement initiatives that enhance operational efficiency.
- Identify, mitigate and report on risks associated with tasks in the unit through appropriate channels & tools.
- Engage with key stakeholders to devise strategies for improving service and support to business.
- Query management and ECRM case closure as per set SLA.
- DAILY RESPONSIBILITIES:
- Timely processing of inward and outward RTGs related transactions including URA, EAPS, UMEME to customer’s accounts as per approved system limits and laid down procedures.
- Accurate authorization of remittance transactions in RTGS, SWIFT and Hot scan to avoid regulatory penalties.
- Monitoring all Clearing and RTGs reconciliations to ensure timely closure of outstanding items in related suspense accounts.
- Close monitoring of BOU balances to ensure that all accounts are sufficiently funded before approving payments in swift & RTGS to avoid regulatory penalties.
- Identify, mitigate and report on risks associated with tasks in the unit through appropriate channels & tools.
- Query management and ECRM case closure as per set SLA.
- CHALLENGES:
- Unreliable processing systems leading to delayed remittance of customer funds.
CLICK HERE TO SEE DETAILS AND APPLY